7. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purpose for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

8. We may collect and use your personal data for any or all of the followings for which examples may not be exhaustive:

(a) when you register to receive our e-newsletter via our website;

(b) when you submit a request or query via our websites;

(c) when you make a reservation with us through our website, telephone or third party vendor we employ to assist us with our reservations;

(d) when you communicate with us directly in relation to our products and services (in person or via our co-workers in our restaurant, by email, telephone or any other means);

(e) when you use services that are made available on the website or at our restaurants; such as home delivery and takeaway;

(f) when you conduct certain types of transactions such as refunds;

(g) when you enter, and when you interact with us during promotions, competitions, contests, lucky draws or special events;

(h) when you apply for employment with us;

(i) when you participate in surveys and other types of research;

(j) responding to complaints and feedback from you;

(k) through accessing your transactional history;

(l) through accessing our site traffic data;

(m) any other incidental business purpose related to or in connection with the above.

9. You may, in certain circumstances, provide us with personal data relating to third parties (for example, your next-of-kin or any person who may receive delivery of your purchased item on your behalf or, any person whom you have nominated as your referee if you are a candidate for employment). When this happens, you are deemed to have represented and confirmed to us that you have obtained the consent of such third party to provide his/her personal data to us for processing.

10. The personal data which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances for which we may/will need to process your personal data, including:

(a) to receive e-newsletters from Iki Concepts Pte Ltd and /or ICGR

(b) to communicate with you;

(b) to maintain and improve customer relationships;

(c) to assess, process and provide products, services and/or facilities to you;

(d) to administer and process any payments (including refunds) related to products, services and facilities requested by you;

(e) to establish your identity and background;

(f) to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;

(g) to provide you with services or assistance that you have requested;

(h) to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organised by us and selected third parties which may be of interest to you from time to time;

(i) for direct marketing purposes via SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels in accordance with your consent;

(j) to facilitate your participation in, and our administration of, any events including contests, promotions or campaigns;

(k) to maintain and update internal record keeping;

(l) for internal administrative purposes;

(m) to send you seasonal greetings messages from time to time;

(n) to send you invitation to join our events and promotions and product launch events;

(o) to monitor, review and improve our events and promotions, products and/or services;

(p) to conduct credit reference checks and establish your creditworthiness, where necessary, when providing you with products, services and/or facilities;

(q) to administer, process and fulfill your commercial transactions with us (such as a purchase on the Website, a tender award, contract for service or tenancy agreement);

(r) to process any payments related to your commercial transactions with us;

(s) to process and analyse your personal data either individually or collectively with other individuals;

(t) to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services;

(u) to share any of your personal data with the auditor for internal audit and reporting purposes;

(v) to share any of your personal data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;

(w) to share any of your personal data with our business partners to jointly develop products and/or services or launch marketing campaigns;

(x) to share any of your personal data with financial institutions necessary for the purpose of applying and obtaining credit facility(ies), if necessary;

(y) for audit, risk management and security purposes;

(z) for detecting, investigating and preventing fraudulent, prohibited or illegal activities;

(aa) for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;

(bb) to transfer or assign our rights, interests and obligations under any agreements entered into with us;

(cc) for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us;

(dd) to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations; and/or

(ee) for other purposes required to operate, maintain and better manage our business and your relationship with us; which we notify you of at the time of obtaining your consent.

11. As the purposes for which we may/will collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purpose(s) at the time of obtaining your consent, unless we are permitted by the PDPA or any other applicable law to process your personal data without your consent.

12. The purpose listed above clauses may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).